Guest Services Driver - Full Time

Four Seasons; Hawaii; On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Hourly Rate: $25.97

On-site Physical Therapist

24-hour gym access

Holiday, Vacation & Sick pay

Robust Benefit Plan

401K Matching

Job summary

Four Seasons Resort Hualālai is seeking a Driver to deliver exceptional luxury transportation and act as a key ambassador of the resort. You will provide warm, personalized service, share local knowledge, and ensure a first-class guest experience while upholding high standards of vehicle presentation and safety.

The role emphasizes a strong customer service background, calm composure under pressure, and a genuine passion for hospitality.

Qualifications

• Must have strong communication and guest service abilities.
• Professional, polished presence and professional demeanor.
• Ability to remain calm and collected in fast-paced environments.
• Prior luxury hospitality customer service experience is preferred.

Responsibilities

• Safely transport guests to and from destinations in a luxury setting.
• Provide warm, personalized service and share local knowledge.
• Maintain cleanliness and readiness of all vehicles.
• Assist guests with luggage and coordination of transportation.
• Support guest and hotel-related errands as needed.
• Collaborate with Guest Services, Valet, Front Office, and Concierge teams for seamless service.

Skills

Strong communication skills

Customer service oriented

Professional appearance

Calm under pressure

Tools

Valid Hawaii Driver's License

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

JOIN FOUR SEASONS RESORT HUALĀLAI

Nestled along the legendary Kona-Kohala Coast of Hawai`i Island, Hualālai is a Hawaiian destination practicing traditions that have been passed down from generations before us. Here, the beauty of its natural resources are showcased, tropical and indigenous plants embrace the walkways. The spirit of hospitality is all around you as our people share the true essence of aloha.

All of the richness of the Hualālai experience comes from the gracious people who work here . They are our treasured "Ambassadors of Aloha" - the embodiment of Hawaiian hospitality- and our greatest Asset.

DRIVER

As a Driver at Four Seasons Resort Hualālai, you will deliver exceptional luxury transportation services while serving as a key ambassador of the resort. This role is ideal for someone who takes pride in providing warm, personalized service and thrives in a guest-facing, fast-paced environment.

WHAT YOU'LL DO

• Safely transport guests to and from destinations while ensuring a smooth, comfortable, and memorable experience
• Provide personalized service, including offering recommendations and sharing local knowledge
• Maintain the cleanliness, presentation, and readiness of all vehicles
• Assist guests with luggage and transportation coordination
• Support guest and hotel-related errands as needed
• Collaborate with Guest Services, Valet, Front Office, and Concierge teams to deliver seamless service

WHAT TO BRING

• A genuine passion for hospitality and delivering exceptional guest experiences
• Strong communication skills and a professional, polished presence
• Ability to remain calm and attentive in a dynamic environment
• Prior customer service experience (luxury hospitality experience preferred)
• Valid Hawai'i Driver's License with a clean driving record

JOIN OUR 'OHANA & ENJOY OUR AMAZING BENEFITS:

• Hourly Rate: $25.97
• An on-site Physical Therapist
• 24-hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Robust Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary 'Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:

Facebook: https://www.facebook.com/FourSeasonsResortHualalai

Instagram: https://www.instagram.com/fshualalai/

Twitter: https://twitter.com/FSHualalai

Four Seasons is an Equal Opportunity, Aff…? To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal