Guest Services Concierge — Front Desk & Reservations

Wyndham; Phoenix (AZ); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Life insurance

Disability

Paid time off

Parental leave

Volunteer day

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. in Phoenix is seeking a Guest Services Associate / Front Desk Agent to warmly welcome guests, assist with registration and checkout, provide room-rate quotes, and share information about the resort and local attractions.

Open 1st and 2nd shifts, 20–24 hours per week, with a focus on accurate cash handling, smooth transactions, and friendly service. Company benefits include medical, dental, vision, 401k and more.

Qualifications

• Excellent communication in English required.
• Strong customer service and hospitality mindset.
• Ability to handle cash and operate POS accurately.

Responsibilities

• Greet guests and assist with registration.
• Process payments and balance cash receipts.
• Provide information about the resort and local attractions.
• Reserve and confirm reservations for individuals or groups.
• Close out guest folios at checkout and ensure accuracy.

Skills

Communication

Cash handling

Multitasking

Math skills

Attention to detail

Job description

Travel + Leisure Co. in Phoenix is seeking a Guest Services Associate / Front Desk Agent to warmly welcome guests, assist with registration and checkout, provide room-rate quotes, and share information about the resort and local attractions.

Open 1st and 2nd shifts, 20–24 hours per week, with a focus on accurate cash handling, smooth transactions, and friendly service. Company benefits include medical, dental, vision, 401k and more.