Guest Services Cashier - Part Time

Seneca Gaming Corporation; Buffalo (NY); On-site; USD 19,000 - 25,000; Full time

Job summary

Seneca Resorts & Casinos is hiring a Restaurant Cashier to process non-gaming transactions and assist with guest services in food & beverage outlets. You will balance cash, settle patron checks, and maintain cash accountability while providing friendly, professional service.

The role requires 18+ years, a high school diploma or equivalent, prior cashier experience, and basic knowledge of cash registers and a 10-key machine. Strong math and customer service skills are essential.

Qualifications

• Must be 18 years of age or older upon employment.
• High School diploma or its equivalency preferred.
• Six (6) months of previous cashier or money handling experience is preferred.
• Basic knowledge of start-up and close-down of cash registers is preferred.
• Must be able to operate office equipment, including a 10-key adding machine.
• Good math skills are required.
• Previous customer service experience preferred.

Responsibilities

• Start-up drawer and balance the drawer at the end of shift.
• Settle patron checks using the resort POS system, including collection of all tender methods and system entry.
• Maintain accountability of cash, checks, and various paperwork for non-gaming transactions related to an assigned cashier drawer.
• Be knowledgeable of all procedures regarding non-gaming comps, Gift cards, Ambassador Charges, Executive Charges and Room Charges.
• Tactfully handle guest relations and ensure guest recovery activities.
• Assist with seating guests, wiping silverware and menus and setting tables as per direction of the Room Manager.

Skills

Cash handling

Customer service

Communication

POS system

Math skills

Education

High School diploma

Tools

10-key adding machine

Job description

Seneca Resorts & Casinos is hiring a Restaurant Cashier to process non-gaming transactions and assist with guest services in food & beverage outlets. You will balance cash, settle patron checks, and maintain cash accountability while providing friendly, professional service.

The role requires 18+ years, a high school diploma or equivalent, prior cashier experience, and basic knowledge of cash registers and a 10-key machine. Strong math and customer service skills are essential.