Customer Experience Cashier & Service Champion

East Side Enterprise; Lincoln (RI); On-site; USD 19,000 - 25,000; Full time

Job summary

East Side Enterprises seeks an Entry-Level Customer Service Associate to join our team. This role offers significant exposure to our valued customers and requires outstanding customer service skills, a welcoming demeanor, and accurate cash handling.

You will upsell products and help maintain an inviting store environment. Responsibilities include operating the cash register, processing payments, supporting store needs, and collaborating with coworkers to ensure customer satisfaction.

Qualifications

• Outstanding customer service skills and a welcoming demeanor.
• Ability to handle cash and process payments accurately.
• Willingness to undergo a criminal background check and a drug test prior to employment.

Responsibilities

• Foster strong relationships with customers to encourage loyalty and repeat business.
• Operate the cash register and process customer payments accurately and efficiently, adhering to company policies.
• Handle complex transactions with skill and confidence.
• Stay informed about promotional products and upsell customers to consider additional items.
• Build and maintain positive relationships with customers and coworkers.
• Collaborate with team members to support store success and enhance customer satisfaction.
• Ensure store cleanliness and appealing presentation, including product displays and restocking items during quieter periods.
• Adaptability: adjust to change and take on new responsibilities while handling pressure.
• Accountability: work independently, meet commitments, and maintain high attendance and punctuality.
• Communication: strong verbal and written communication skills and active listening.
• Sense of Urgency: prioritize tasks and meet deadlines with efficiency.
• Attention to Detail: ensure accuracy and monitor quality.
• Technical Skills: utilize basic computer programs effectively.

Skills

Customer service

Cash handling

Communication

Upselling

Teamwork

Tools

POS system

Basic computer skills

Job description

East Side Enterprises seeks an Entry-Level Customer Service Associate to join our team. This role offers significant exposure to our valued customers and requires outstanding customer service skills, a welcoming demeanor, and accurate cash handling.

You will upsell products and help maintain an inviting store environment. Responsibilities include operating the cash register, processing payments, supporting store needs, and collaborating with coworkers to ensure customer satisfaction.