Guest Services Cashier - Casino Rewards (Part-Time)

Cherokee Nation Businesses; Tahlequah (OK); On-site; USD 24,000 - 36,000; Part time

Job summary

Cherokee Nation Businesses is seeking a Part Time Player Services Cashier to support cashier transactions, enroll guests in rewards, and promote casino events. You will help maintain financial accuracy, safeguard assets, and create a welcoming guest experience in a fast-paced gaming environment.

The role requires attention to detail, strong customer service skills, and the ability to work varied shifts, including weekends and holidays, in Oklahoma’s gaming venues.

Qualifications

• High School Diploma or GED required.
• One year of cash handling or customer service experience preferred.
• Excellent written and verbal communication skills.
• Strong mathematical accuracy and attention to detail.
• Ability to learn and explain casino games, promotions, and amenities.
• Proficient in computer software relevant to the role.
• Ability to make sound decisions in guest service situations.
• Must have and maintain a valid driver’s license and liability insurance.
• Ability to obtain and maintain licensing from the appropriate gaming authority.
• Capable of lifting up to 50 lbs and working varied shifts including weekends and holidays.
• Comfortable working in environments with crowd noise and second-hand smoke.

Responsibilities

• Process high-volume cash and non-cash transactions including chip redemption, check cashing, and voucher redemptions.
• Enroll guests in the One Star Rewards program and issue membership cards.
• Promote ongoing casino promotions and explain program benefits.
• Conduct basic player evaluations and outbound scripted calls.
• Verify and distribute jackpot payments and complete required documentation.
• Maintain accountability for ATMs, kiosks, and cage transactions.
• Reconcile daily transactions and ensure accuracy of funds exchanged.
• Handle guest requests and disputes professionally, escalating when needed.
• Maintain confidentiality of guest and casino information.
• Keep work area clean, organized, and compliant with safety standards.

Skills

Customer service

Cash handling

Communication

Math accuracy

Learn casino games

Computer skills

Decision making

Licensing eligibility

Education

High School Diploma or GED

Tools

POS system

Job description

Cherokee Nation Businesses is seeking a Part Time Player Services Cashier to support cashier transactions, enroll guests in rewards, and promote casino events. You will help maintain financial accuracy, safeguard assets, and create a welcoming guest experience in a fast-paced gaming environment.

The role requires attention to detail, strong customer service skills, and the ability to work varied shifts, including weekends and holidays, in Oklahoma’s gaming venues.