Guest Services Bellman & Valet — Elevate Guest Experience

Marriott-International; Greenville (SC); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Vacation pay

Sick leave

Holiday pay

Pet insurance

401(k) with company match

Hotel room discounts

Job summary

The Westin Poinsett Greenville, part of HEI Hotels & Resorts, is seeking a friendly Bell Person to assist guests with luggage, explain hotel facilities, and ensure a smooth arrival and departure experience in downtown Greenville.

Ideal candidates have a high school diploma, hotel experience preferred, and a strong service mindset; ability to drive and lift up to 75 lbs; apply with reliable transportation and excellent communication.

Qualifications

• High school diploma or equivalent required.
• Hotel experience preferred.
• Ability to communicate with guests and colleagues with clear English.
• Ability to drive vans, limousines, and automobiles and maintain good driving record.

Responsibilities

• Show guests to rooms and assist with luggage.
• Explain hotel facilities, hours, and answer questions about services.
• Check luggage for day and overnight guests and manage claim checks.
• Open doors and greet guests in a friendly, courteous manner.
• Maintain the bell stand, lobby, and baggage room cleanliness.
• Deliver messages and assist with valet services as needed.
• Perform airport pickups/drop-offs in a timely and friendly manner.
• Assist front desk with key inventory and other duties as assigned.

Skills

Guest service

Luggage handling

Driving

Communication

Education

High school diploma

Job description

The Westin Poinsett Greenville, part of HEI Hotels & Resorts, is seeking a friendly Bell Person to assist guests with luggage, explain hotel facilities, and ensure a smooth arrival and departure experience in downtown Greenville.

Ideal candidates have a high school diploma, hotel experience preferred, and a strong service mindset; ability to drive and lift up to 75 lbs; apply with reliable transportation and excellent communication.