Guest Services Bell & Valet Specialist

Kohler Co.; Wisconsin; Presencial; USD 11.000 - 16.000; A tiempo parcial

Descripción de la vacante

Kohler Co. in Kohler, WI seeks a Bell Staff I for guest arrival, departure, and assistance throughout a guest’s stay. The role covers luggage handling, door greeting, valet, and delivering items or messages, with a focus on exceptional service.

The position requires 18+ and a valid driver’s license, with shifts that include weekends, holidays, and some overnights. The job emphasizes maintaining a clean, safe entry and coordinating with Front Desk and other departments.

Formación

• Must be at least 18 years of age and possess a valid driver’s license.
• Strong verbal and written communication skills.
• Physical requirements include: walking, standing for extended periods, bending, reaching and frequently lifting up to 50 pounds.
• Some previous experience in guest services preferred.
• Work hours will frequently include weekends and holidays and occasionally include overnight shifts.

Responsabilidades

• Greet guests at entry points and escort them to rooms with luggage.
• Open doors and provide sense of arrival with proper greeting and addressing by last name.
• Explain room amenities and lock system procedures; assist with luggage handling.
• Provide deliveries or messages from Front Desk/Concierge to guests; deliver newspapers and amenities.
• Maintain clean bell stand and work areas; ensure proper lighting and safety around entryways.
• Provide information on Kohler Resort facilities and local attractions; respond to guest requests in a timely manner.
• Assist with transportation and valet parking as needed; park Avis rentals when applicable.

Conocimientos

Driver's license

Verbal and written communication

Guest services experience

Ability to lift up to 50 lbs

Descripción del empleo

Kohler Co. in Kohler, WI seeks a Bell Staff I for guest arrival, departure, and assistance throughout a guest’s stay. The role covers luggage handling, door greeting, valet, and delivering items or messages, with a focus on exceptional service.

The position requires 18+ and a valid driver’s license, with shifts that include weekends, holidays, and some overnights. The job emphasizes maintaining a clean, safe entry and coordinating with Front Desk and other departments.