GUEST SERVICES ATTENDANT (FULL TIME)

Compass Group Poland Sp. z o.o.; Redmond (WA); On-site; USD 29,549 - 42,085; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Medical

Dental

Vision

Life Insurance/AD

Employee Assistance Program

Job summary

An established industry player is seeking a dedicated Guest Services Attendant to join their team. This full-time position involves welcoming guests, addressing their inquiries, and ensuring a seamless experience throughout their stay. The successful candidate will be instrumental in promoting hotel services and handling any guest challenges effectively. With a commitment to exceptional service, this role offers a chance to thrive in a dynamic environment where your contributions will be valued. If you're passionate about hospitality and eager to make a difference, this opportunity is perfect for you.

Qualifications

• Strong customer service skills needed, please attach resume with application.

Responsibilities

• Checks guests in and out, resolves guest challenges during their stay.
• Promotes hotel services and upsells products to guests.
• Maintains adequate supplies and functional equipment at the Front Desk.

Skills

Customer Service Skills

Job description

Eurest

• We are hiring immediately for a GUEST SERVICES ATTENDANT (FULL TIME) position.
• Location: Compass at Microsoft 1 Microsoft Way 125/104, Redmond, WA 98052 Note: online applications accepted only.
• Schedule: Full Time; Monday thru Friday. Discuss shift details in interview!
• Requirement: Strong customer service skills needed, please attach resume with application.
  *Internal Employee Referral Bonus Available
• Pay Range: $26.00 per hour + full union benefits.

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1408038.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Job Summary

Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests.

Essential Duties and Responsibilities:

• Provides guests with information about the facility, services, and amenities.
• Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions.
• Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested.
• Fields and resolves guest complaints or escalate for resolution to appropriate department.
• Assists guests in emergency situations.
• Maintains adequate supplies and functional equipment at the Front Desk.
• Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty.
• Perform other duties as assigned.

Associates at Eurest are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates:Retirement Plan,Associate Shopping Program,Health and Wellness Programs,Discount Marketplace,Identity Theft Protection,Pet Insurance,Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:Medical,Dental,Vision,Life Insurance/AD,Disability Insurance,Commuter Benefits,Employee Assistance Program,Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Eurest maintains a drug-free workplace.
Req ID: 1408038