Guest Services Attendant

Troon International; Town/Village of Harrison (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An exciting opportunity awaits at a renowned country club for a Guest Services Attendant. In this dynamic role, you'll thrive in a fast-paced hospitality environment, ensuring guests have exceptional experiences. Your responsibilities will include preparing golf carts, maintaining the driving range, and providing top-notch service to members and visitors alike. This position is ideal for those who enjoy working outdoors and are passionate about delivering outstanding customer service. Join a vibrant team where your contributions will make a significant impact on the guest experience and the overall operations of the club.

Qualifications

• Ability to provide superior service and maintain a positive guest experience.
• Less than high school education or equivalent experience.

Responsibilities

• Prepare and clean golf carts, maintain range and chipping greens.
• Provide courteous service to guests and assist with golf tournaments.

Skills

Customer Service

Communication

Teamwork

Education

Less than high school education

Tools

Golf Carts

Job description

Harrison Meadows Country Club is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests. This position will create positive experiences at Harrison Meadows CC by assisting guests and members with outside services.

The Guest Service Attendant will be another “All Around” position that will be helping in many departments of the golf operations. The day-to-day duties will vary depending on the busyness of the day, what needs to be done, and what other parts of the golf operations need additional assistance. Individuals should have the ability to work in a fun and fast-paced environment.

Compensation: $16.50 - $17.50 / hour

Responsibilities:

• Prepares/cleans golf carts for play following the standards of Harrison Meadows CC.
• Performs range maintenance such as setting up and maintaining range and chipping green presentation, maintaining a large amount of range ball inventory, picking range, and cleaning range balls.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Maintains the cart storage area and cart wash down area in a neat, clean, and orderly condition.
• May direct start of play, which includes assisting in educating players regarding course policy, current cart policy, speed of play, and so forth.
• Cleans golfers' clubs upon completion of play.
• Assists in the setup and execution of golf tournaments and outings.
• Services the customer who is renting golf clubs and cleans rental clubs upon return while maintaining an accurate record of golfers renting clubs.
• Assists with the overall upkeep of the clubhouse, cart storage area, and parking lot.
• Assists with food and beverage activities.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience:

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Physical Demands:

• Frequently stands, walks, uses hands, talks, or hears. Occasionally sits, climbs, balances, stoops, kneels, crawls, or crouches. Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.
• Regularly works in wet or humid conditions (non-weather). Occasionally works in areas with moving mechanical parts; may come into contact with fumes or airborne particles, toxic or caustic chemicals. Frequently works in outdoor weather conditions.

Certificates/Licenses:

Valid Driver’s License.

Job Knowledge, Skill, and Ability Preferences:

Ability to read and speak English may be required in order to perform the duties of the job (e.g., the associates may be required to communicate with English-speaking customers or co-workers; the manuals for the equipment the associates may use are in English).