Guest Services Attendant

Suntex Marinas; Canyon Lake (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company in the marina industry is seeking a Guest Services Attendant. This role focuses on delivering exceptional customer service, ensuring a welcoming environment, and managing guest interactions efficiently. Ideal candidates will possess strong communication skills and a positive attitude, working in a dynamic setting that may require flexible hours.

Qualifications

• Excellent customer service skills.
• Positive attitude.
• Effective communication and time management skills.

Responsibilities

• Greet guests and create a welcoming environment.
• Provide high-level customer service and expedite requests.
• Answer phone calls and convey messages accurately.

Skills

Customer Service

Communication

Time Management

Job description

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Position Purpose
The Guest Services Attendant is responsible for carrying out operations for the marina and/or restaurant. The primary responsibility is customer service, ensuring a safe environment for guests and meeting all service needs. The role requires projecting a professional image and working efficiently in a fast-paced environment.

Job Details

• Job Title: Guest Services Attendant
• Department: Front Office/Store
• Reports To: General Manager

Responsibilities

• Greet guests and create a welcoming environment
• Provide high-level customer service and expedite requests
• Answer phone calls and convey messages accurately
• Maintain professional relationships with agencies, contractors, vendors, and customers

Qualifications

• Excellent customer service skills
• Positive attitude
• Effective communication and time management skills
• Ability to develop partnerships with internal clients

Working Conditions

• Ability to lift, carry, push, and pull up to 30 pounds
• Willingness to swim or wear a personal flotation device in emergencies
• Perform repetitive hand and arm movements, grasping, and reaching
• Work flexible hours including weekends and holidays

Additional Information

This document provides a guideline for the position. Responsibilities may vary. Suntex Marinas is an equal opportunity employer and provides accommodations for applicants with disabilities.