Guest Services Associate — Seasonal RV Resort Front Desk

Tjo 10 X 10 Management, L.P.; Cedar Creek (NE); On-site; USD 12,000 - 15,000; Part time

Job summary

Great Escapes RV Resorts is seeking a Front Desk - RV for Cedar Creek, TX. The role focuses on guest information, check-in/out, and delivering memorable service.

Successful candidates will have strong computer skills, the ability to multi-task in a fast-paced environment, and a calm, professional demeanor under pressure. Weekend availability is required, and duties include light cleaning and following resort policies.

Qualifications

• Ability to perform in a fast-paced and sometimes stressful working environment.
• Ability to multi task
• Enthusiastic about interacting and helping guests
• Receptive to special requests
• Willing to follow instructions and take direction.
• Must be available during the weekend.
• Must be okay with sweeping and mopping/ cleaning

Responsibilities

• Assist guests during check-in and check-out, phone interaction, and face-to-face interaction.
• Assist guests with questions, directions, event schedules, and other information regarding the Resort to help create an experience for our guests.
• Strong computer skills and knowledge are required.
• Modifying reservations to accommodate guests.
• Monitoring all guest while in the store
• Follow all rules and policies.
• Must stay calm in highly stressful situations and be knowledgeable of emergency procedures.

Skills

Customer service

Multitasking

Communication

Tools

Computer systems

Job description

Great Escapes RV Resorts is seeking a Front Desk - RV for Cedar Creek, TX. The role focuses on guest information, check-in/out, and delivering memorable service.

Successful candidates will have strong computer skills, the ability to multi-task in a fast-paced environment, and a calm, professional demeanor under pressure. Weekend availability is required, and duties include light cleaning and following resort policies.