Front Desk - RV

TJO 10 X 10 MANAGEMENT, L.P.; Town of Texas (WI); On-site; USD 11,000 - 16,000; Part time

Job summary

Great Escapes RV Resorts is seeking a Front Desk - RV to welcome guests, handle check-in/check-out, answer questions, and provide resort information. The position requires strong communication, computer skills, and a friendly guest-focused approach.

The role is seasonal and involves weekend availability, with responsibilities including reservations adjustments and guiding guests through services and local attractions.

Qualifications

• Ability to work in a fast-paced and sometimes stressful environment.
• Ability to multi task and assist guests efficiently.
• Excellent communication and guest service orientation.
• Willing to follow instructions and adapt to schedules, including weekends.

Responsibilities

• Assist guests during check-in and check-out, phone and face-to-face interactions.
• Provide information about resort services, activities, and area directions.
• Assist with reservations and event schedules.
• Follow all safety rules and policies and stay calm under pressure.

Skills

Customer service

Multitasking

Computer skills

Weekend availability

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk - RV

Seasonal WorkCamper Cedar Creek, TX, US

Salary Range: $10.00 To $10.00 Hourly

About Great Escapes RV Resorts

At Great Escapes RV Resorts, we are dedicated to delivering exceptional outdoor hospitality experiences while maintaining the highest standards of service, safety, and operational excellence. Our values define our approach:

• Excellence in All We Do - We strive for the highest quality in guest experiences, team leadership, and financial performance.
• Safety First - We ensure that every resort provides a secure and well-maintained environment for guests and employees.
• Communication - We foster clear, open, and proactive communication across all levels of our organization.
• Accountability - Everyone is expected to take ownership of all aspects of their duties at our parks. Being accountable for the work we do each day makes us such a strong team; we don't have errors - we have areas of opportunity.
• Patience - We approach challenges and guest interactions with professionalism and understanding.
• Enthusiasm - We bring energy and passion to our work, creating a welcoming and engaging atmosphere.

POSITION OVERVIEW

The Front Desk articulates clearly and has great communication skills for providing information regarding resort services & activities and surrounding areas as needed.

ESSENTIAL JOB FUNCTIONS

• Assist guests during check-in and check-out, phone interaction, and face-to-face interaction.
• Assist guests with questions, directions, event schedules, and other information regarding the Resort to help create an experience for our guests.
• Strong computer skills and knowledge are required.
• Modifying reservations to accommodate guests.
• Monitoring all guest while in the store
• Follow all rules and policies.
• Must stay calm in highly stressful situations and be knowledgeable of emergency procedures.

QUALIFICATIONS

• Ability to perform in a fast-paced and sometimes stressful working environment.
• Ability to multi task
• Enthusiastic about interacting and helping guests
• Receptive to special requests
• Willing to follow instructions and take direction.
• Must be available during the weekend.
• Must be okay with sweeping and mopping/ cleaning

PHYSICAL REQUIREMENTS

The employee is regularly required to remain stationary for long periods. Must be able to lift and move up to 15 pounds. The employee is frequently exposed to outdoor weather conditions (hot and humid, rainy, extreme temperatures, airborne particles) during express check-in periods. Constant use of hands and arms to input data into the computer. Must be able to converse directly and by phone.