Guest Services Associate (Part-Time)

Alliance Redwoods; Occidental (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is looking for a passionate Guest Services Associate to join their team at a beautiful year-round Christian Camp and Conference Center. This part-time role offers the unique opportunity to interact with over 55,000 visitors annually, providing exceptional hospitality and support. Responsibilities include greeting guests, managing front office operations, and assisting with various tasks to ensure a welcoming environment. If you thrive in a dynamic setting and are committed to excellent customer service, this position is perfect for you. Join a team that values service as tall as their trees and make a difference in the lives of visitors.

Qualifications

• Excellent communication skills with attention to detail.
• Ability to multi-task and handle interruptions effectively.

Responsibilities

• Greet and assist guests at the front office.
• Maintain an orderly office environment and handle guest inquiries.

Skills

Communication Skills

Multi-tasking

Ability to Perform Under Pressure

Team Player

Education

High School Graduate or Equivalent

Tools

Microsoft Office Suite

Google Docs

Cample

Job description

Career Opportunities with Alliance Redwoods Conference Grounds

Careers At Alliance Redwoods Conference Grounds

Current job opportunities are posted here as they become available.

Alliance Redwoods is a year-round Christian Camp and Conference Center nestled in the heart of the California Redwoods, which provides a magnificent 115-acre outdoor classroom for students to learn and grow, and serves over 55,000 visitors per year. Our mission is to provide "Service as Tall as our Trees", and we are seeking a Guest Services Associate who can do just that. This role is responsible for greeting and assisting guests, requires a passion for customer service and a commitment to providing exceptional hospitality. This is a part-time 20 hour per week position, which includes weekends.

Fulfill consistent shifts at the Front Office:

• Greet and assist guests in the front office
• Answer phones and direct calls
• Open and/or close the office
• Communicate via radio to other departments
• Run gift store register, restock gift store, brew coffee
• Provide First Aid care to guests (First Aid/CPR/AED certification provided upon hire)
• May be required to respond to guest injuries, facilitate 911 calls and report incidents
• Clean and maintain orderly office environment
• Other office duties and projects as assigned
• Serve in other departments as needed

Skills, Knowledge and Abilities

• Excellent communication skills, emphasis in the details
• Able to multi-task and handle frequent interruptions
• Able to perform under pressure, specifically in emergency situations
• Team player, willing to float departments based on needs of guests

Requirements

• Must be in harmony with ARCG statement of faith and code of conduct
• Must pass background check
• Must have valid driver’s license
• High school graduate or equivalent
• Competent in Microsoft Office Suite, Google Docs, and ability to learn Cample
• Must be able to lift a minimum of 50 lbs.
• Must be able to stand for extended periods of time

Job Type: Part-time, 20 hours per week; weekend hours are required.

Compensation: $17-18.50 per hour, depending on experience.