Event Security & Guest Services Specialist

BEST Crowd Management; DeForest (WI); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Competitive pay based on experience

Experience in event management and defi

Team-oriented environment

Job summary

BEST Crowd Management is seeking an Event Security professional for the University of Wisconsin in Madison. You will assist with event setup, monitor access points, provide customer service, and collaborate with staff to maintain safety and order during events.

The role emphasizes strong communication, teamwork, and the ability to work evenings, weekends, and holidays as event schedules require.

Qualifications

• Be at least 18 years old (age requirements may vary).
• Hold a high school diploma or equivalent (some college education is preferred).
• Previous experience in event security, law enforcement, or a related field is advantageous.
• Possess strong physical fitness and the ability to stand or walk for extended periods.
• Exhibit excellent observational and problem-solving skills.
• Demonstrate exceptional communication and interpersonal skills.
• Work effectively in a team and collaborate with individuals from diverse backgrounds.
• Maintain flexibility to work evenings, weekends, and holidays based on event schedules.
• Possess a valid security license or be willing to obtain one (if required by local regulations).
• Successfully pass a background check and drug screening.

Responsibilities

• Assist with event setup, including equipment, signage, and materials.
• Monitor access points and conduct security checks to prevent unauthorized entry.
• Provide friendly customer service by assisting attendees with inquiries and directions.
• Collaborate with event staff and security personnel to maintain safety and order.
• Assist in crowd management and control of entry/exit points.
• Respond to security incidents or emergencies following established protocols.
• Monitor event areas to enforce rules and safety procedures.
• Resolve attendee complaints or conflicts calmly and professionally.

Skills

Communication skills

Teamwork

Observational skills

Problem-solving

Customer service

Physical fitness

Education

High school diploma or equivalent

Some college education preferred

Job description

BEST Crowd Management is seeking an Event Security professional for the University of Wisconsin in Madison. You will assist with event setup, monitor access points, provide customer service, and collaborate with staff to maintain safety and order during events.

The role emphasizes strong communication, teamwork, and the ability to work evenings, weekends, and holidays as event schedules require.