Guest Services Associate - Front End

Hometown-Grocers,-Inc.; Town of Oconto (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Hometown Grocers invites applications for a Guest Services Desk Clerk to support the front-end team at our Wisconsin store. The role emphasizes friendly guest engagement, accurate cash handling, and responsive service to shopping guests.

You will respond to inquiries, assist with promotions and events, and help guests with exchanges or refunds while maintaining store standards and a positive checkout experience for every guest.

Qualifications

• Experience delivering high-quality guest service.
• Ability to handle cash and process transactions accurately.
• Strong communication and interpersonal skills.
• Ability to stand for long periods and work varied hours.
• Minimum availability of 16 hours per week.

Responsibilities

• Greet and assist guests, respond to inquiries, and handle requests.
• Process transactions and manage cash handling.
• Resolve guest complaints per store guidelines.
• Promote offers, promotions, and events.
• Maintain accurate records of inquiries and actions.

Skills

Guest service

Cash handling

Communication

Problem solving

Attention to detail

Tools

POS/register system

Job description

Hometown Grocers invites applications for a Guest Services Desk Clerk to support the front-end team at our Wisconsin store. The role emphasizes friendly guest engagement, accurate cash handling, and responsive service to shopping guests.

You will respond to inquiries, assist with promotions and events, and help guests with exchanges or refunds while maintaining store standards and a positive checkout experience for every guest.