Guest Services Associate - Front Desk & Hospitality

Raines Company; Mount Pleasant (SC); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Paid Training

Travel Discounts Worldwide

Career advancement within Hyatt

Job summary

Hyatt Place Mount Pleasant Towne Centre in Mount Pleasant, South Carolina is seeking a Guest Services Agent to provide outstanding service at the front desk. You will assist guests throughout their stay and ensure Hyatt brand standards are met. The role requires excellent communication, attention to detail, and the ability to multitask in a fast-paced environment.

Starting pay is $17.00 per hour, with opportunities for training and advancement. No experience?

Qualifications

• Prior customer service experience required.
• Hospitality experience in hotel, retail, or restaurant is preferred.
• Strong verbal and written communication skills.
• Comfortable using computers and learning new software systems.
• Ability to multitask while maintaining accuracy and professionalism.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Greet guests with a warm, professional attitude and assist with check-in/out.
• Provide information about hotel amenities and local attractions.
• Process reservations, billing, and payments accurately.
• Answer calls and direct inquiries appropriately.
• Maintain lobby and front desk areas in a clean, organized manner.
• Collaborate with housekeeping and management to meet guest needs.

Skills

Customer service

Communication skills

Multitasking

Flexibility

Tech-savvy

Hospitality experience

Job description

Hyatt Place Mount Pleasant Towne Centre in Mount Pleasant, South Carolina is seeking a Guest Services Agent to provide outstanding service at the front desk. You will assist guests throughout their stay and ensure Hyatt brand standards are met. The role requires excellent communication, attention to detail, and the ability to multitask in a fast-paced environment.

Starting pay is $17.00 per hour, with opportunities for training and advancement. No experience?