Guest Services Associate: Friendly, Fast-Paced Experience

UDF; Cincinnati (OH); On-site; USD 17,000 - 19,000; Part time

Job summary

United Dairy Farmers is seeking a Guest Services Associate in Cincinnati for a part-time schedule (25 hours or less per week). You will deliver the signature Hi Five Guest Experience, assist with shakes and cones, operate the POS system, and ensure every guest leaves satisfied and ready to return.

Responsibilities include greeting guests, stocking, cash handling, and maintaining store safety and cleanliness. Must be at least 16 years old and able to work 1st–3rd shifts as needed.

Qualifications

• Ability to speak, hear and understand English well enough to communicate with customers.
• Ability to operate POS terminal and gas console and handle transactions accurately.
• Ability to provide friendly, high-quality customer service.
• Ability to stock shelves and maintain store appearance.
• Ability to respond to store policies and safety guidelines.

Responsibilities

• Provide the five phases of The Hi Five Guest Experience to every Guest.
• Greet guests warmly and ensure the store is ready for customers.
• Prepare DipSide items and operate the soda/ice cream prep areas.
• Accurately process transactions and manage cash, coupons, and payments.
• Maintain cleanliness and rotate stock, monitor temperatures and dates.
• Assist with security, reporting, and other duties as assigned.

Skills

English language proficiency

POS terminal operation

Cash handling

Customer service

Stocking merchandise

Tools

POS terminal

Gas console

Job description

United Dairy Farmers is seeking a Guest Services Associate in Cincinnati for a part-time schedule (25 hours or less per week). You will deliver the signature Hi Five Guest Experience, assist with shakes and cones, operate the POS system, and ensure every guest leaves satisfied and ready to return.

Responsibilities include greeting guests, stocking, cash handling, and maintaining store safety and cleanliness. Must be at least 16 years old and able to work 1st–3rd shifts as needed.