Guest Services Associate — Daytime Front Desk (Benefits Eligible)

The Element Asheville Downtown; Asheville (NC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid time off

Employee discount at Marriott

Free parking

Employee assistance program

Life insurance

Job summary

The Element Asheville Downtown is seeking a Front Desk team member to deliver outstanding guest service during daytime hours. You will handle check-ins, answer guest questions, and support a smooth hotel operation in a welcoming environment.

This full-time position comes with a robust benefits plan including health and vision insurance, paid time off, employee discounts, and more, reflecting our commitment to a positive workplace and guest satisfaction.

Qualifications

• Friendly and outgoing, with strong interpersonal skills.
• Demonstrated customer service abilities.
• Basic knowledge of computer software and programs.
• Cash-handling skills and attention to detail.
• Strong organizational skills.

Responsibilities

• Deliver exceptional guest service during shifts.
• Ensure accurate financial transactions at the front desk.
• Contribute to the smooth operation of the hotel to guarantee guest satisfaction.
• Maintain daytime-focused, self-motivated, and organized work habits.

Skills

Friendly and outgoing

Customer service

Cash handling

Basic computer skills

Attention to detail

Job description

The Element Asheville Downtown is seeking a Front Desk team member to deliver outstanding guest service during daytime hours. You will handle check-ins, answer guest questions, and support a smooth hotel operation in a welcoming environment.

This full-time position comes with a robust benefits plan including health and vision insurance, paid time off, employee discounts, and more, reflecting our commitment to a positive workplace and guest satisfaction.