Guest Services Associate

European Wax Center Philadelphia University City; Philadelphia (Philadelphia County); On-site; USD 28,000 - 35,000; Full time

Job summary

Join the European Wax Center team in Philadelphia as a Guest Service Associate, where you'll create confidence and delight guests! Enjoy perks like company health insurance, paid time off, and opportunities for career growth, all while promoting cutting-edge beauty products and services.

Benefits

Company Health Insurance

Paid Time Off

Discounts on Services and Retail Products

Hourly plus Commissions and Performance Incentives

Paid training

Career Growth Opportunities for team lead, assistant manager, center manager, regional manager

Qualifications

• 1-3 years of experience in a call center or retail environment preferred.
• A positive, friendly, upbeat, and personable demeanor.

Responsibilities

• Manage productivity and sales to ensure goals are achieved.
• Prioritize guest service and satisfaction.

Skills

Communication

Customer Service

Education

High school graduate or equivalent

Job description

As a Guest Service Associate at European Wax Center, you’ll use your expertise to ensure every moment is an opportunity for confidence! We seek a special person who can lead with care and integrity, is committed to delighting our guests and—of course—having fun while being awesome!

We’ll equip you with the tools you need to work effectively and be a champion for people. It's an opportunity to be a part of a team of experts, promote innovative products and services, and experience state-of-the-art technology and proven training to advance your leadership skills.

You belong with a brand that is THE LEADER IN WAXING and that strives to create a culture that empowers every associate to be their best self, so every person who walks through our doors leaves feeling confident in themselves and us. Take the next step in your career today!

Perks & Benefits:

• Company Health Insurance
• Paid Time Off
• Discounts on Services and Retail Products
• Hourly plus Commissions and Performance Incentives
• Paid training
• Career Growth Opportunities for team lead, assistant manager, center manager, regional manager

Here’s what we’re looking for:

• Full andPart-time position, ability to work evenings and weekends.
• A positive, friendly, upbeat, and personable demeanor, with strong communication skills.
• Ability to manage productivity and sales to ensure goals are achieved.
• Prioritizes guest service and satisfaction.
• High school graduate or equivalent
• 1-3 years of experience in a call center or retail environment preferred.

By applying for this position, you are seeking employment opportunities with an independent franchisee of the European Wax Center franchise system. Franchisees have sole control over all employment-related matters at their independently owned and operated centers.

About European Wax Center

European Wax Center is a leading beauty lifestyle brand franchise that was founded in 2004 by the Coba brothers, offering guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin, through exceptional services by professionally trained and certified waxing experts. EWC is so confident in its experience that it offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.

For more information about EWC, visit:http://www.waxcenter.com/careers