Guest Services Staff - Rothman Orthopaedics (ROT 0503)

Priority Dispatch Corp.; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for a seasonal position focused on delivering exceptional customer service at a vibrant roller rink. This role involves interacting with guests, managing equipment rentals, and ensuring a clean and safe environment. Ideal candidates will thrive in a dynamic setting, showcasing their ability to handle cash transactions and provide directions. Join a team that values your contribution and offers a fun, engaging workplace where you can make a difference during the busy season.

Qualifications

• Must be at least 16 years of age.
• Excellent customer service experience required.

Responsibilities

• Practice excellent customer service and greet all guests promptly.
• Accurately handle cash and register transactions.

Skills

Customer Service

Cash Handling

Job description

Job Details

Level: Entry

Job Location: ROT Rothman Orthopaedics - Philadelphia, PA

Position Type: Seasonal

Salary Range: $11.00 - $12.00 Hourly

Description

Job Purpose

This is a seasonal position and performs duties for a variety of positions with primary focus on excellent customer service at a busy roller rink.

Duties and Responsibilities

• Practice excellent customer service
• Greet all guests promptly and politely
• Ability to give guests proper directions to the facility within local surrounding area
• Communicate clearly and professionally with guests and staff
• Execute policies and procedures professionally and accurately
• Accurately handle cash and register transactions
• Process transactions for purchases and rentals
• Responsible for alerting managers on any discrepancies with the cash register
• Pass out skates to guests
• Return skates to skate racks
• Disinfect skates
• Clean/wipe down skates upon return
• Use skate sharpening equipment to sharpen skates
• Daily cleaning tasks within department
• Required to attend all training sessions and staff meetings
• Maintain a clean and safe facility
• Required to be ready to work immediately at time of scheduled shift
• Assist customers with equipment
• Any other duties as assigned

Qualifications

Qualifications

• Must be available to work evenings, weekends, and holidays
• Must be at least 16 years of age
• Excellent customer service experience
• Cash handling experience preferred
• Must be willing to comply with all federal, state, and local COVID mandates/guidelines which may include but are not limited to: mask requirements, mandatory vaccinations, social distancing, proper PPE, etc.

Working Conditions

Position is located at a recreational or outdoor facility. Work may be done both indoors and outdoors.

Physical Requirements

Position can involve sitting, standing, walking, running, stooping, lifting, carrying, pushing, pulling and roller skating.