Guest Services Associate

Worlds of Fun; Kansas City (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Training

Uniforms

Park Admission

Friends & Family Tickets

Food Discount 30%

Merchandise Discount 20%

Diverse Team

Ride Nights

Game Nights

Free Food Events

Job summary

Worlds of Fun in Kansas City is seeking a Guest Service Associate to deliver outstanding customer service to park guests. Strong communication and a friendly, outgoing personality are essential.

Your duties include greeting and assisting guests, responding to inquiries, handling concerns, helping guests with disabilities, and sharing information about attractions, events, and park policies. This role involves outdoor work in varying weather and requires a positive, proactive approach to guest

Qualifications

• Great communication skills and a friendly, outgoing personality are essential for this role.

Responsibilities

• Greet and assist guests in a friendly and professional manner
• Assisting guests with disabilities or special needs
• Respond to guest inquiries and concerns, providing accurate and timely information
• Handle guest complaints and resolve issues in a timely and satisfactory manner
• Provide information about park attractions, events, and other guest services
• Ensure guests are aware of park policies and procedures
• Assisting with lost and found items
• Ensure guest satisfaction through proactive guest interaction and engagement
• Be able to work outdoors in various weather conditions

Skills

Great communication

Friendly personality

Job description

A guest service associate at Worlds of Fun is responsible for providing excellent customer service to guests visiting the amusement park. Great communication skills and a friendly, outgoing personality are essential for this role. Specific job duties may include:

• Greet and assist guests in a friendly and professional manner
• Assisting guests with disabilities or special needs
• Respond to guest inquiries and concerns, providing accurate and timely information
• Handle guest complaints and resolve issues in a timely and satisfactory manner
• Provide information about park attractions, events, and other guest services
• Ensure guests are aware of park policies and procedures
• Assisting with lost and found items
• Ensure guest satisfaction through proactive guest interaction and engagement
• Be able to work outdoors in various weather conditions

Some of our amazing perks and benefits:

• Paid Training and FREE Uniforms!
• FREE Admission to our park and other Six Flags parks!
• Free tickets for friends and family!
• 30% discounts on Food and 20% Merchandise!
• Work with people from here, near and from all over the world!
• Employee-only RIDE nights, GAME nights and FREE FOOD events!

Overview:

A guest service associate at Worlds of Fun is responsible for providing excellent customer service to guests visiting the amusement park. Great communication skills and a friendly, outgoing personality are essential for this role. Specific job duties may include:

• Greet and assist guests in a friendly and professional manner
• Assisting guests with disabilities or special needs
• Respond to guest inquiries and concerns, providing accurate and timely information
• Handle guest complaints and resolve issues in a timely and satisfactory manner
• Provide information about park attractions, events, and other guest services
• Ensure guests are aware of park policies and procedures
• Assisting with lost and found items
• Ensure guest satisfaction through proactive guest interaction and engagement
• Be able to work outdoors in various weather conditions

Some of our amazing perks and benefits:

• Paid Training and FREE Uniforms!
• FREE Admission to our park and other Six Flags parks!
• Free tickets for friends and family!
• 30% discounts on Food and 20% Merchandise!
• Work with people from here, near and from all over the world!
• Employee-only RIDE nights, GAME nights and FREE FOOD events!

Responsibilities:

Six Flags Entertainment Corporation is home to 42 unique and exciting properties across North America. Come join our world class team in Kansas City at Worlds of Fun!

As a member of our team, you'll...

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge and experience that will benefit your future

Qualifications:

• People who love helping others and will support the needs of our guests and associates.
• Good judgement and a commitment to safety.
• Ability to work and interact with people from diverse backgrounds.
• Individuals with a passion and excitement about WORLDS OF FUN.
• Availability to include some weekdays, weekends, evenings, and holidays.