Guest Services Associate

Broward Health; Fort Lauderdale (FL); In loco; USD 18.000 - 23.000; Tempo pieno

Descrizione del lavoro

Broward Health Medical Center in Fort Lauderdale, FL seeks an entry-level patient services associate to support satisfaction initiatives and family engagement.

The role emphasizes direct customer service, accurate communication, and feedback to staff. Requires a High School Diploma or GED and less than one year of experience. Broward Health is an equal opportunity employer. You will interact with patients and families, coordinate recreational activities, and contribute to overall well-being.

Competenze

• High School Diploma or GED required.
• Under one year of experience preferred.
• Equal opportunity employer.

Mansioni

• Improves public image by direct efforts towards increasing patient satisfaction.
• Provides therapeutic recreational activities to patients and their families and increases overall well-being.
• Provides feedback to staff and management.
• Utilizes excellent customer service skills by responding to minor problems, requests, complaints and unmet needs of patients and their families.

Conoscenze

Customer service

Communication

Formazione

High School Diploma or GED

Descrizione del lavoro

Broward Health Medical Center

Shift: Shift 1

FTE: 1.000000

Summary

Improves public image by direct efforts towards increasing patient satisfaction. Provides therapeutic recreational activities to patients and their families and increases overall well-being. Provides feedback to staff and management. Utilizes excellent customer service skills by responding to minor problems requests complaints and unmet needs of patients and their families.

Education

• High School Diploma or GED

Experience

• Under One Year

• Bonus Exclusions may apply in accordance with policy HR-004-026

Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race color national origin gender gender identity or gender expression pregnancy sexual orientation religion age disability military status genetic information or any other characteristic protected under applicable federal or state law.

At Broward Health the dedication and contributions of veterans are valued. Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veteran's preference in the hiring process to eligible veterans and other individuals as defined by applicable law.