Guest Services Assistant Rental Zoo Luthy

PEORIA PARK DISTRICT; Keller (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Discounted recreation classes

Free admission to select Park District

Job summary

Peoria Park District is seeking a part-time Guest Services Rental – Assistant to support Peoria Zoo and Luthy Botanical Garden. You will assist in rental sales, prepare marketing materials, and help plan and set up events.

On-site oversight includes possible alcohol service and concessions duties, with occasional shifts on weekends or holidays. You will work under the Sales & Events Coordinator, ensure safety procedures, and help generate reports on inventory and revenue while providing

Qualifications

• Experience in business, hospitality management, or a closely related field preferred.
• At least two years of experience in event management, sales, and customer service.
• BASSETT Training Certification must be obtained within 120 days of hire.
• Valid Illinois State Driver’s License required.
• Extensive customer service and organizational skills; ability to communicate effectively; ability to work independently; professional, respectful and accountable.

Responsibilities

• Assist in rental sales, including correspondence and on-site visits and bridal show attendance.
• Prepare and distribute marketing materials for rentals.
• Plan and set up rentals for assigned events and provide rental oversight.
• Assist with alcohol service and on-site event management.
• Serve as point person in absence of Sales & Events Coordinator.
• Support special events, concessions operations, and daily practices.
• Perform cashier or concession duties as needed.
• Prepare inventory, revenue, and expenditure reports.
• Work irregular hours, weekends, and holidays.
• Follow safety procedures and company policies.

Skills

Customer service

Organizational skills

Computer experience

Communication

Independence

Professionalism

Education

BASSETT Training Certification

Tools

Microsoft Office

Job description

Duties: Under the general supervision of the Sales and Events Coordinator, the Guest Services Rental – Assistant – Peoria Zoo and Luthy Botanical Garden will be responsible for:Assisting in rental sales, including correspondence and on-site visits in addition to bridal show attendance.Assisting in the preparation and distribution of applicable marketing materials.Assisting in rental planning and set-up for assigned events.Assisting in rental oversight for assigned events, including help with alcohol service.As authorized, managing events in the absence of the Sales & Events Coordinator. Assisting with special events and theme days as needed, as well as daily operation of concessions, as needed.Performing cashier and/or concession duties on an as-needed basis.Assisting in the preparation of appropriate inventory, revenue, and expenditure reports.Working irregular shifts as needed, including weekends and holidays.Follow all safety procedures that pertain to the duties performed; support all aspects of the Park District’s safety procedures.Performing all other duties assigned.Essential Functions: Bending and stooping, and ability to lift and carry up to 50 pounds required.Experience: Experience in business, hospitality management, or a closely related field is preferred. At least two years of experience in event management, sales, and customer service. Experience in food service is preferred.Certification: Required to hold BASSETT Training Certificate (must be obtained within 120 days of hire).Knowledge and Ability:Extensive customer service and organizational skills as well as computer experience.Ability to communicate effectively with team members and guests.Ability to work independently with minimal supervision.Requires valid Illinois State Driver’s License.Ability to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers.Perks:Part-time employees enjoy discounted recreation classes and free admission to select Park District facilities.The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law.All qualified individuals are encouraged to apply.AN EQUAL OPPORTUNITY EMPLOYER.