Guest Service Team Member — High Pay & Flexible Perks

Harri; South Bend (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical/Rx

HSA with Employer Contribution

Dental

Vision

Life & Disability

Hospital Indemnity

Critical Illness

Accident

401(k) with 4% Employer Safe-Harbor

Job summary

Steak ’n Shake in South Bend, IN is seeking a Team Member to greet guests, take orders, and maintain a warm, efficient service environment. You’ll help ensure fast, friendly experiences while upholding brand standards and safety.

Compensation is competitive, with perks designed to support you beyond pay. The role emphasizes reliability, customer service excellence, and flexibility to cover varied shifts as needed by the restaurant.

Qualifications

• No prior experience required; willingness to learn on the job.
• Able to stand for extended periods and lift up to 50 lbs.
• Positive attitude and reliable team member.

Responsibilities

• Greet every guest with a genuine smile
• Create and maintain friendly eye contact
• Speak with enthusiasm and warmth
• Build real connections with guests to make them feel valued
• Represent and uphold the vision and values of Steak ’n Shake
• Take orders accurately and efficiently (including kiosk assistance)
• Work well with your team to keep service fast and friendly
• Stay adaptable, dependable, and focused during busy shifts
• Follow all brand standards for food safety, cleanliness, and dress code

Skills

Customer service

Reliability

Detail oriented

Team oriented

Flexible schedule

Job description

Steak ’n Shake in South Bend, IN is seeking a Team Member to greet guests, take orders, and maintain a warm, efficient service environment. You’ll help ensure fast, friendly experiences while upholding brand standards and safety.

Compensation is competitive, with perks designed to support you beyond pay. The role emphasizes reliability, customer service excellence, and flexibility to cover varied shifts as needed by the restaurant.