Guest Experience Specialist - High Pay & Flexible Hours

0573 Marketplace Blvd Lansing; Town of Lansing (NY); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Employee Assistance Program

Paid Training

Discount Program

Next Day Pay

Associate Emergency Foundation

Job summary

Steak ’n Shake in the United States is seeking a Team Member to join our crew. We offer paying up to $18.25 per hour, plus unique bonus pay opportunities and comprehensive benefits. You’ll greet guests, take orders, and help keep service fast and friendly while upholding brand standards.

We emphasize flexibility, reliability, and a positive attitude. This role is ideal for those who enjoy teamwork and delivering great guest experiences across busy shifts.

Qualifications

• Stand for extended periods.
• Lift up to 50 lbs regularly.
• Strong customer service skills with a positive, cheerful attitude.
• Consistency and reliability; show up ready to work every shift.
• Detail-oriented and multitasker; team oriented.
• Flexible schedule availability.

Responsibilities

• Greet every guest with a genuine smile
• Create and maintain friendly eye contact
• Speak with enthusiasm and warmth
• Build real connections with guests to make them feel valued
• Represent and uphold the vision and values of Steak ’n Shake
• Take orders accurately and efficiently (including kiosk assistance)
• Work well with your team to keep service fast and friendly
• Stay adaptable, dependable, and focused during busy shifts
• Follow all brand standards for food safety, cleanliness, and dress code

Skills

Customer service

Reliability

Teamwork

Flexibility

Detail-oriented

Multitasking

Stamina

Endurance

Job description

Steak ’n Shake in the United States is seeking a Team Member to join our crew. We offer paying up to $18.25 per hour, plus unique bonus pay opportunities and comprehensive benefits. You’ll greet guests, take orders, and help keep service fast and friendly while upholding brand standards.

We emphasize flexibility, reliability, and a positive attitude. This role is ideal for those who enjoy teamwork and delivering great guest experiences across busy shifts.