Guest Service Team Member, Fast-Paced Restaurant

Firehouse Subs; Saraland (AL); On-site; USD 13,776 - 19,286; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Job summary

Firehouse Subs in Saraland, AL is seeking a friendly team member to join our fast-paced restaurant team. You will help guests, take orders, and ensure accuracy and courtesy in every interaction.

Responsibilities include operating the POS, handling cash, maintaining a clean, organized, and sanitary kitchen and dining area, and assisting with food preparation as needed. You will be supported by training and advancement opportunities.

Qualifications

• Ability to work in a fast-paced environment.
• Provide excellent guest service and product knowledge.
• Accurate order accuracy and cash handling.
• Effective communication with guests and team members.
• Proficient use of the POS system.
• Maintain a clean, organized, and sanitary workspace.
• Willingness to perform other restaurant functions as directed.
• Adhere to food safety guidelines and lift up to 50 lbs.

Responsibilities

• Able to work in a fast-paced environment.
• Excellent menu and product knowledge.
• Accountable for the accuracy of the guest’s order.
• Able to communicate effectively with guests and handle questions and concerns in a professional manner.
• Proficient use of the POS system.
• Accuracy of the cash drawer.
• Team player.
• Thanks the guest sincerely for their business.
• Participates in all Firehouse Subs Public Safety Foundation fundraising initiatives.
• Maintains an organized, stocked, and sanitary work space.
• Able and willing to complete other restaurant functions such as food preparation or cleaning, per management direction, or any other duties assigned by the general manager, assistant manager, or shift leader.
• Maintains a safe work environment, adhering to all established food and safety guidelines.
• Able to lift up to 50 lbs.

Skills

Fast-paced environment

Guest service

POS system

Cash handling

Communication

Team player

Food safety

Physical stamina

Tools

POS system

Job description

Firehouse Subs in Saraland, AL is seeking a friendly team member to join our fast-paced restaurant team. You will help guests, take orders, and ensure accuracy and courtesy in every interaction.

Responsibilities include operating the POS, handling cash, maintaining a clean, organized, and sanitary kitchen and dining area, and assisting with food preparation as needed. You will be supported by training and advancement opportunities.