Guest Service Team Member — Fast-Paced & Friendly

WKS Restaurant Group; McKinney (TX); On-site; USD 21,000 - 32,000; Full time

Job summary

WKS Restaurant Group is seeking a Team Member to provide friendly, accurate, and efficient service while preparing quality food and maintaining a clean restaurant environment. You will support operations by delivering excellent guest service, following food safety standards, and adhering to company procedures.

The role emphasizes greeting guests, taking orders, answering questions, and maintaining a positive, professional attitude in a fast-paced setting across dining room, counter, and

Qualifications

• Previous customer service or restaurant experience preferred but not required.
• Basic communication and interpersonal skills required.
• Ability to work in a fast-paced, team-oriented environment.
• Ability to follow food safety and operational procedures.
• Ability to work flexible schedules including mornings, evenings, weekends, and holidays.

Responsibilities

• Greet guests promptly and courteously according to Wendy’s service standards.
• Take guest orders accurately and efficiently using the POS system.
• Answer guest questions regarding menu items, promotions, and restaurant services.
• Ensure guests receive friendly, timely, and accurate service.
• Resolve basic guest concerns and communicate issues to management when necessary.
• Demonstrate professionalism and a positive attitude during all guest interactions.

Skills

Customer service

Cash handling

Teamwork

Food safety basics

Job description

WKS Restaurant Group is seeking a Team Member to provide friendly, accurate, and efficient service while preparing quality food and maintaining a clean restaurant environment. You will support operations by delivering excellent guest service, following food safety standards, and adhering to company procedures.

The role emphasizes greeting guests, taking orders, answering questions, and maintaining a positive, professional attitude in a fast-paced setting across dining room, counter, and