Guest Service Specialist: Sell Memberships & Delight Customers

Mister Car Wash; Smyrna (TN); On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

PTO from day one

Medical/Dental/Vision insurance

401(k) match

Tuition reimbursement

Job summary

Mister Car Wash is seeking a Guest Service Specialist (GSS) to greet customers, sell memberships, and ensure every guest leaves with a clean, dry car. You’ll be the face of the brand, delivering friendly service and helping customers choose the right Wash Club options.

Join a national leader with same-day pay, benefits from day one, and opportunities to grow through industry-leading training, while working in a fast-paced outdoor environment.

Qualifications

• Experience in customer service, retail, or hospitality is a plus.
• Able to sell with energy and enthusiasm.
• Enjoy working with others to get things done.
• Thrives in a fast-paced outdoor work environment.
• Open to feedback and learning new things.
• Reliable and available to work varied shifts, including weekends and holidays.
• Energetic with the stamina to be on your feet and lift what’s needed.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and Unlimited Wash Club memberships.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands-on work, and rewarding days.
• Keep sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Skills

Customer service

Sales

Teamwork

Flexibility

Job description

Mister Car Wash is seeking a Guest Service Specialist (GSS) to greet customers, sell memberships, and ensure every guest leaves with a clean, dry car. You’ll be the face of the brand, delivering friendly service and helping customers choose the right Wash Club options.

Join a national leader with same-day pay, benefits from day one, and opportunities to grow through industry-leading training, while working in a fast-paced outdoor environment.