Guest Service Server — Growth & Tips in Hospitality

Hotel Equities; Buffalo (NY); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Starting pay $15/hr + tips

Medical, Dental & Vision

Paid vacation and holidays

401(k) retirement plan

Employee discounts

Flexible scheduling

Job summary

Hotel Equities in Buffalo, NY is seeking a friendly Server to join our team and deliver exceptional guest service in a fast-paced environment. You will support hotel operations, work with culinary and banquets teams, handle POS transactions, and help ensure guest satisfaction.

The job offers health benefits and paid time off; starting wage is $15/hour plus tips, with opportunities to grow. Flexibility to work evenings, weekends and holidays is preferred, and prior hospitality experience is

Qualifications

• High school diploma or equivalent preferred for supervisory roles.
• Previous food and beverage or hospitality experience preferred; requirements vary by position.
• Knowledge of food safety and sanitation practices appropriate to the role.
• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced environment.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed.

Responsibilities

• Provide friendly, professional service to guests and respond to requests promptly.
• Prepare, serve, or support food and beverage products according to established recipes and standards.
• Maintain clean, organized, and sanitary work and service areas.
• Follow food safety, sanitation, and responsible service requirements.
• Monitor supplies and communicate inventory or replenishment needs.
• Assist with setup, breakdown, stocking, and cleaning of food and beverage areas.
• Respond appropriately to guest concerns and seek management assistance when needed.
• Work collaboratively with culinary, restaurant, banquet, and hotel teams.
• Follow cash-handling, point-of-sale, and company procedures when applicable.
• Support special events, banquets, and other operational needs as assigned.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Flexibility

Education

High school diploma or equivalent

Tools

POS systems

Inventory systems

PMS

Microsoft Office

Job description

Hotel Equities in Buffalo, NY is seeking a friendly Server to join our team and deliver exceptional guest service in a fast-paced environment. You will support hotel operations, work with culinary and banquets teams, handle POS transactions, and help ensure guest satisfaction.

The job offers health benefits and paid time off; starting wage is $15/hour plus tips, with opportunities to grow. Flexibility to work evenings, weekends and holidays is preferred, and prior hospitality experience is