Guest Service Representative- FT

Nothing Bundt Cakes; Phoenix (AZ); On-site; USD 20,870 - 22,041; Full time

Benefits offered by this job

Free food & snacks

Opportunity for advancement

Paid time off

Cake discounts

Flexible work schedules

Casual dress code

Job summary

Nothing Bundt Cakes is seeking a Full Time Guest Service Representative in Phoenix, Arizona. As a Joy Creator, you’ll assist guests in ordering cakes while ensuring a joyful and welcoming atmosphere. You’ll handle inquiries and enhance the guest experience.

This role requires strong customer service skills and offers benefits like paid time off, free snacks, and opportunities for advancement. No prior baking experience is needed, as training will be provided.

Qualifications

• Minimum age of 16 years required.
• Physically capable of lifting up to 50 pounds and standing for extended periods.
• Strong customer service skills and ability to communicate clearly.
• Willingness to work early morning, closing, and weekend shifts.

Responsibilities

• Assist guests in ordering and making recommendations for cakes and desserts.
• Ensure accurate order entry and timely preparation.
• Maintain a welcoming and joyful atmosphere in the bakery.
• Handle guest inquiries and resolve issues promptly.

Skills

Customer service skills

Clear communication

Ability to lift up to 50 pounds

Job description

Future Opening: Guest Service Representative – Full Time

Replies within 24 hours are required.
We refer to our guest services representatives as Joy Creators!

A Joy Creator sweetens up the place, setting the mood and making a bakery visit an event worth posting about. You’ll help guests order the right cake for their celebrations and ensure their orders go off without a hitch. You’ll welcome everyone and create an environment of generosity, happiness, and joy in the community.

Responsibilities

• Assist guests in ordering and making recommendations for cakes and desserts.


• Ensure accurate order entry and timely preparation.


• Maintain a welcoming and joyful atmosphere in the bakery.


• Handle guest inquiries and resolve issues promptly.

Qualifications

• Minimum age 16 years.


• Physically capable of lifting up to 50 pounds and standing for extended periods.


• Strong customer service skills and ability to communicate clearly.


• Willingness to work early morning, closing, and weekend shifts.


• No prior baking experience required; on-the-job training provided.

Benefits

• Free food & snacks.


• Opportunity for advancement.


• Paid time off.


• Cake discounts.


• Flexible work schedules.


• Casual dress code.

Compensation: $15.15 – $16.00 per hour.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate. All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate.