Guest Service Representative

Nothing Bundt Cakes; Vienna (VA); On-site; USD 17,908 - 22,041; Full time

Benefits offered by this job

Free uniforms

Cake discounts

Flexible schedules

Casual dress

Job summary

Nothing Bundt Cakes is seeking a friendly Guest Service Representative (Joy Creator) to help guests choose the perfect cake for celebrations and ensure smooth order fulfillment. You’ll be the first smiling face guests see, creating a warm, joy-filled atmosphere in the bakery.

Qualifications are focused on guest service and communication. The role offers a casual dress code, flexible schedules, and growth opportunities within a family-friendly brand.

Qualifications

• Experience in guest services or retail is a plus.
• Strong communication and friendly demeanor are essential.

Responsibilities

• Assist guests with cake selections and orders.
• Maintain a welcoming store environment and provide friendly service.

Skills

Customer service

Job description

Future Opening: Guest Service Representative

• Free uniforms

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. But it gets even better:

• We close early so you can enjoy your evenings.
• We offer flexible work schedules.
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• Cake discounts. Yummm!
• You don’t have to be 18 to work here, so students can join us.
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• You’ll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.

Compensation: $13.00 - $16.00 per hour

Join Our Growing Family

From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

Referral code from a current employee If no code provided, add their name instead.

As a team member at a Nothing Bundt Cakes ® bakery, you are rewarded by “Bringing the Joy” to guests each shift! Other potential “Sweet Perks” of working for a Nothing Bundt Cakes ® franchised bakery are listed below. Bakeries are independently owned and operated by a franchisee (bakery owner), and perks may vary by location.

Sense of Family Culture

Flexible Schedule

Every time I work, I am excited to be there. My co-workers are amazing and are my friends. My Managers are great too and very reasonable. We all share great laughs. The customers are nice as well.