Guest Service Representative

Nothing Bundt Cakes; Rockford (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Nothing Bundt Cakes is seeking Joy Creators in Rockford, Illinois to deliver exceptional customer experiences and ensure every cake order is perfect. This retail position offers flexibility, a fun environment, and opportunities to make lasting friendships. Ideal for students, the role encourages a positive and casual work atmosphere.

Benefits

Cake discounts

Flexible work schedules

Casual dress code

Training on cake crafting and career growth

Qualifications

• Must have a welcoming attitude and ability to create a positive atmosphere.
• No age requirement, students can apply.
• Willingness to work weekends.

Responsibilities

• Assist guests with cake orders and party planning.
• Create a joyful atmosphere in the bakery.
• Ensure a smooth order process for customers.

Skills

Customer Service

Flexibility

Teamwork

Job description

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.

We close early so you can enjoy your evenings.

We offer flexible work schedules.

We’re keeping it casual. T-shirts and sneakers are where it’s at!

Cake discounts. Yummm!

You don’t have to be 18 to work here, so students can join us.

This job is fun. It’s literally a piece of cake!

This is a great place to make new friends!

You’ll get trained. Not only on crafting cake, but on growing your career.

We love to celebrate and bring joy to the community.

This is a retail position, weekends will be required.

Apply now. Joy is the job.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner / operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner / operator and not to Nothing Bundt Cakes Corporate. Each franchise owner / operator is responsible for ensuring compliance with local, state and federal law.

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