Guest Service Representative

Nothing Bundt Cakes #0839; Erie (Erie County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Training & development

Free food & snacks

Free uniforms

Job summary

Nothing Bundt Cakes #0839 is hiring Joy Creators to welcome guests and help them order the perfect cake for celebrations. You’ll play party planner, ensure orders go smoothly, and contribute to a warm, generous, joy-filled bakery environment.

We value flexibility with early mornings and afternoons, require 20+ hours per week including weekends, and offer training that can lead to higher pay. Casual attire, cake discounts, and opportunities to grow are part of the role.

Qualifications

• Must have weekend availability.
• At least 20+ hours per week.
• Cross-training opportunities available with higher pay after training.

Responsibilities

• Greet guests and provide friendly service.
• Assist guests in selecting cakes for celebrations and taking orders.
• Ensure orders are prepared accurately and on time.

Job description

Benefits:

• 401(k)
• 401(k) matching
• Employee discounts
• Training & development
• Free food & snacks
• Free uniforms

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

• We close early so you can enjoy your evenings.
• We offer flexible work schedules.
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• Cake discounts. Yummm!
• You don’t have to be 18 to work here, so students can join us.
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• You’ll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.

Current Need for Shift Coverage: Flexibility is our greatest need.

Someone who is open to working the early shifts (mornings/midday) on some days and the later shift (afternoons/early evenings) on other days. Weekend availability is also a MUST!

We request at least 20+ hours of weekly availability. We aim to keep schedules consistent, but can shift especially during our really busy periods leading up to major holidays! :)

Cross-training opportunities are available (and come with higher pay upon successful completion of training!)