Guest Service Representative

Nothing Bundt Cakes; Ankeny (IA); Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

Early closing

Flexible schedules

Casual dress

Cake discounts

No age requirement

Fun work environment

Career training

Community events

Job summary

Nothing Bundt Cakes in Ankeny, IA is seeking a Guest Services Representative to help guests choose the perfect cake for celebrations and ensure orders run smoothly. You’ll be the friendly face that makes everyone feel welcome and part of a joyful bakery community.

Join a casual, team-friendly environment with flexible schedules and cake discounts, plus training to grow your career with us. No experience required—just a love of making customers smile and a willingness to learn.

Responsibilities

• Assist guests in selecting cakes for celebrations and ensure orders are accurate and ready on time.
• Welcome guests and create a warm, friendly atmosphere in the bakery.
• Support the team with daily tasks and contribute to a positive community-focused environment.

Job description

At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcome, and you’ll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

• We close early so you can enjoy your evenings.
• We offer flexible work schedules.
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• Cake discounts. Yummm!
• You don’t have to be 18 to work here, so students can join us.
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• You’ll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.