Guest Service Pro — Growth & Perks in Hospitality

Torgerson's Equipment; Naples (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) matching

Free parking

Transportation to Margaritaville

Paid Time Off

Holiday Pay

Volunteer Time Off

Tuition Discount

Employee Discounts

Job summary

Compass Suites Naples in Naples, FL, part of TPI Hospitality, seeks a Guest Service Representative to warmly greet guests, handle requests, and assist with check-in and check-out while maintaining a positive, can-do attitude.

You will work with a friendly team across all hotel operations, delivering exceptional guest experiences through empathy and clear communication in a fast-paced environment.

Qualifications

• Excellent communication and interpersonal skills are required.
• Empathy and compassion to make every guest feel valued.
• Strong customer service orientation and ability to handle guest inquiries.

Responsibilities

• Greet guests and assist with check-in/check-out and requests while maintaining a positive attitude.
• Collaborate with hotel team to ensure a seamless guest experience and resolve issues promptly.

Skills

Excellent communication

Empathy

Customer service

Job description

Compass Suites Naples in Naples, FL, part of TPI Hospitality, seeks a Guest Service Representative to warmly greet guests, handle requests, and assist with check-in and check-out while maintaining a positive, can-do attitude.

You will work with a friendly team across all hotel operations, delivering exceptional guest experiences through empathy and clear communication in a fast-paced environment.