Guest Service Pro: Flexible Car Wash + Commission

WashU Car Wash, LLC; Carol Stream, Northern (IL, KY); Hybrid; USD 21,000 - 22,000; Full time

Benefits offered by this job

Flexible schedules

Commission opportunities

Free car washes

Paid training

Career advancement

Job summary

WashU Car Wash in Carol Stream, IL is seeking a Guest Service Representative to deliver a welcoming customer experience. The role involves educating guests on wash packages, promoting memberships, and guiding vehicles into the wash while maintaining safety and efficiency.

We offer flexible schedules, commission opportunities, paid training, and opportunities for career growth. Prior customer service is beneficial, but we provide the training needed to succeed.

Qualifications

• Excellent customer service and communication skills.
• Willingness to work weekends and holidays when scheduled.
• Able to lift, bend, walk, and stand for extended periods.
• Comfortable working outdoors and staying active.
• Reliable, motivated, and eager to learn.

Responsibilities

• Welcome guests with a positive, professional attitude.
• Educate customers on wash packages, promotions, and memberships.
• Recommend services that fit each customer's needs.
• Enroll customers in the Unlimited Wash Club.
• Handle cash and credit card transactions accurately.
• Direct vehicles safely into the wash entrance.
• Monitor equipment and assist with daily operations.
• Keep the property clean, organized, and ready for customers.
• Assist teammates to maintain smooth operations.
• Resolve customer concerns with patience and professionalism.

Skills

Customer service

Communication

Problem solving

Dependable

Team player

Job description

WashU Car Wash in Carol Stream, IL is seeking a Guest Service Representative to deliver a welcoming customer experience. The role involves educating guests on wash packages, promoting memberships, and guiding vehicles into the wash while maintaining safety and efficiency.

We offer flexible schedules, commission opportunities, paid training, and opportunities for career growth. Prior customer service is beneficial, but we provide the training needed to succeed.