Guest Service Pro — Fast-Paced Casino Dining

Hollywood Casino Aurora; Aurora (IL); On-site; USD 10,228 - 14,568; Part time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

Hollywood Casino Aurora is looking for team members who excel in guest service and have experience in a high-volume setting. Responsibilities include delivering exceptional service, managing point-of-sale transactions, and maintaining a clean environment. Applicants should be at least 21 years old, with a high school diploma or equivalent, and possess strong communication skills. The starting salary is $9.00 per hour plus tips, along with other benefits designed to support your career growth.

Qualifications

• Must be at least 21 years of age.
• 2 to 3 years of high-volume service experience preferred.
• Ability to read, write, comprehend, and speak English.

Responsibilities

• Deliver internal and external guest service in accordance with company service standards.
• Perform duties in a polite, professional, and responsible manner.
• Operate a POS system and assist with overall room functions.

Skills

High-volume service experience

Point of Sale experience

Communication skills

Responsible alcohol and food service certification

Education

High school completion or equivalent

Job description

Hollywood Casino Aurora is looking for team members who excel in guest service and have experience in a high-volume setting. Responsibilities include delivering exceptional service, managing point-of-sale transactions, and maintaining a clean environment. Applicants should be at least 21 years old, with a high school diploma or equivalent, and possess strong communication skills. The starting salary is $9.00 per hour plus tips, along with other benefits designed to support your career growth.