Guest Experience Host — Fast-Paced & Growth-Oriented

Hollywood Casino Aurora; Aurora (IL); On-site; USD 21,000 - 22,000; Full time

Job summary

Hollywood Casino Aurora is seeking a friendly Host/Hostess to greet and seat guests, answer questions about the property, and maintain knowledge of table numbers, hours, and seating availability.

You'll join a fast-paced team delivering high-quality guest experiences while upholding health, safety, and service standards across all dining and gaming areas. Starting at $15–$16 per hour with opportunities for growth and benefits.

Qualifications

• Must be 21 years of age.
• High school completion or equivalent required.
• One year of high-volume Host/Cashier experience required.
• Ability to maintain HCA identified responsible alcohol service certification.
• Must have excellent guest service/communication skill.

Responsibilities

• Remains current with restaurant beer, cocktail, and food menus.
• Keeps entry area and host stand clean and organized.
• Keeps host area well stocked with necessary equipment, forms, and supplies.
• Works in cooperation with other team members to provide a high quality of service.
• Assists as required in table maintenance and cleans when necessary.
• Observes and adheres to Health Department regulations regarding food handling, storage, and cleanliness of work environment.
• Completes opening, closing, and other side duties as assigned.
• Attends departmental and company meetings/trainings as required.
• Maintains a clean workstation in accordance with established health and safety guidelines.
• Performs all job functions in conjunction with the guidelines described in the Department Standard Operating Procedures Manual.

Skills

Guest service

Communication

Education

High school diploma or equivalent

Job description

Hollywood Casino Aurora is seeking a friendly Host/Hostess to greet and seat guests, answer questions about the property, and maintain knowledge of table numbers, hours, and seating availability.

You'll join a fast-paced team delivering high-quality guest experiences while upholding health, safety, and service standards across all dining and gaming areas. Starting at $15–$16 per hour with opportunities for growth and benefits.