Guest Service & Food Prep Team Member

Ultimart; Waupun (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

A&W Restaurants in Wisconsin is seeking staff to deliver prompt, friendly service and quality food in a clean, comfortable setting. You will help ensure safety and sanitation, stock products, and maintain a welcoming dining area for guests.

The role emphasizes teamwork, accurate daily duties, and adherence to uniform guidelines while engaging customers with knowledge of menu items and ongoing promotions.

Qualifications

• Strong interpersonal and communication abilities.
• Ability to learn new concepts quickly and work in a team.
• Develop and maintain positive working relationships with colleagues.

Responsibilities

• Makes decisions with a guest-comes-first attitude.
• Provides quality food and beverages by following recipes and standards.
• Follows health, safety and sanitation guidelines for all products.
• Maintains a clean, welcoming environment and restrooms, and restock as needed.
• Resolves guest complaints promptly and follows up for satisfaction.
• Keeps workstation clean and organized; completes cleaning checklists.
• Maintains regular attendance and adheres to uniform and hygiene standards.
• Supports sales events and promotions; informs guests about menu items.

Skills

Interpersonal skills

Communication (oral and written)

Team player

Learn new procedures quickly

Reliable attendance

Job description

A&W Restaurants in Wisconsin is seeking staff to deliver prompt, friendly service and quality food in a clean, comfortable setting. You will help ensure safety and sanitation, stock products, and maintain a welcoming dining area for guests.

The role emphasizes teamwork, accurate daily duties, and adherence to uniform guidelines while engaging customers with knowledge of menu items and ongoing promotions.