Guest Service & Food Prep Associate

Ontario Trillium Foundation; Edwardsville (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Ontario Trillium Foundation in Edwardsville is seeking a dedicated team member to perform various guest service duties, including greeting guests, taking orders, and ensuring cleanliness in dining areas. Responsibilities include operating a POS system for order processing, maintaining organization, and adhering to sanitation standards. Ideal candidates should have a friendly demeanor and teamwork spirit, essential for providing excellent service. The role requires efficiency and attention to detail in all tasks performed.

Responsibilities

• Always adhere to Brand Standards for uniform appearance and personal grooming.
• Maintain a safe, clean, and organized work area.
• Be a team player—support and assist your fellow team members whenever possible.
• Maintain cleanliness/sanitation standards.
• Greet Guests, take food/beverage orders, assist with dining room service.
• Properly operate POS system for taking all types of Guest orders.
• Responsible for collecting payment for orders; cash, credit or debit card transactions.
• Interact with Guests in a friendly and efficient manner.
• Restock drink station and expo area, maintain restroom cleanliness.
• Ensure proper product temperatures and portion control.
• Clean equipment as assigned and keep service areas debris-free.
• Complete daily tasks in accordance with standards.

Job description

Ontario Trillium Foundation in Edwardsville is seeking a dedicated team member to perform various guest service duties, including greeting guests, taking orders, and ensuring cleanliness in dining areas. Responsibilities include operating a POS system for order processing, maintaining organization, and adhering to sanitation standards. Ideal candidates should have a friendly demeanor and teamwork spirit, essential for providing excellent service. The role requires efficiency and attention to detail in all tasks performed.