Guest Service Consultant - Front Desk

Massage Heights Indianapolis; New Braunfels (TX); On-site; USD 11,365 - 16,186; Part time

Benefits offered by this job

Professional and Safe Environment

Flexible Schedules

Employee Discounts

Competitive pay with tips, commission, and bonus opportunities

Job summary

A wellness retreat organization in New Braunfels is seeking a part-time Guest Service Consultant for the front desk. The role involves educating guests about services, achieving sales targets, and ensuring exceptional service. Applicants should have sales or guest service experience and strong communication skills. Compensation starts at $10.00 per hour with flexible schedules and a supportive environment.

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.
• Passionate about interacting with people and consistently delivering outstanding service.

Responsibilities

• Educate guests confidently about services and products.
• Achieve monthly sales targets for individuals and Retreats.
• Provide exceptional service by listening and responding to guest's needs.
• Promote the therapeutic benefits of regular massage therapy.

Skills

Exceptional guest service

Communication abilities

Sales experience

Retail experience

Basic computer proficiency

Problem-solving skills

Team collaboration

Job description

Overview

Join to apply for the Guest Service Consultant - Front Desk role at Massage Heights Indianapolis.

Our brand purpose is to Elevate the Lives of the People we Touch. At Massage Heights, we believe in the healing power of touch. We believe the work of massage therapists and estheticians truly does change the world one fantastic body at a time. Welcoming newly licensed and seasoned therapists.

Benefits / Perks

• Professional and Safe Environment
• Flexible Schedules
• Steady Book of Business
• Beautiful Treatment Rooms
• Massage Heights Family Fund
• Paid Training
• Digital Work Environment
• Employee Discounts
• Competitive pay with tips, commission, and bonus opportunities

Schedule / Expected Work Hours

• 6–8-hour shifts
• Required 1 weekend day shift
• Days and night shifts available

Responsibilities

• Educate guests confidently and effectively about services and products.
• Achieve monthly sales targets for individuals and Retreats.
• Provide exceptional service by listening, communicating, and responding to guest’s needs.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Promote the therapeutic benefits of regular massage therapy and skin therapy.
• Develop and maintain positive relationships with members of the team and guests.

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Passionate about interacting with people and consistently delivering outstanding service.
• Thrives in collaborative team settings.

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

• Loyal
• Authentic
• Passionate
• Diligent

Take the Next Step - Elevate Your Career

Join our team and become part of our family of Professional Massage Therapists.

Compensation: $10.00 per hour

We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience. Join the Team at Massage Heights

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Consulting, Information Technology, and Sales

Industries

• Health, Wellness & Fitness

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