Guest Service Clerk PT

Lowes Foods; Wilmington (NC); On-site; USD 18,000 - 23,000; Full time

Job summary

Lowes Foods in Wilmington, NC is seeking a front porch guest service assistant responsible for greeting guests, bagging orders, and offering courteous assistance. You will help customers, manage carts, and ensure a pleasant shopping experience.

Key duties include price checks, communicating guest needs to supervisors, cleaning the front end and carts, and working cooperatively with teammates to uphold store standards. Physical stamina is required.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift at least 25 lbs regularly.
• Ability to stand for extended periods.
• Ability to retrieve and push shopping carts.
• Effective communication and customer service skills.

Responsibilities

• Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.
• Properly bags guests’ orders to insure purchases are not damaged.
• Works well with all co-workers and supervisors.
• Places guest’s purchases in grocery cart or hands bags to the guest and sincerely offers assistance to the guest’s vehicle.
• Performs price checks.
• Relay guest problems to supervisor.
• Retrieves carts from parking lot.
• Cleans front end, break room, rest rooms, lobby, parking lot, etc.
• Cleans garbage and debris from carts and baskets.
• Performs all other duties as assigned by management.

Skills

Customer service

Teamwork

Physical stamina

Standing tolerance

Cart handling

Communication

Job description

Overview

To provide the fastest and most pleasant guest service by performing the duties related to the front porch.

Overview

To provide the fastest and most pleasant guest service by performing the duties related to the front porch.

Responsibilities

• Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.
• Properly bags guests’ orders to insure purchases are not damaged.
• Works well with all co-workers and supervisors.
• Places guest’s purchases in grocery cart or hands bags to the guest and sincerely offers assistance to the guest’s vehicle.
• Performs price checks.
• Relay guest problems to supervisor.
• Retrieves carts from parking lot.
• Cleans front end, break room, rest rooms, lobby, parking lot, etc.
• Cleans garbage and debris from carts and baskets.
• Performs all other duties as assigned by management.
  

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift a minimum of 25 lbs. consistently and 50 lbs. occasionally.
• Ability to stand for extended periods of time.
• Ability to retrieve and push in shopping carts.
• Ability to bend and lift to load customer orders into cars.
• Effective communication and customer service skills.