Guest Service Clerk PT

Lowes Foods, LLC; Hickory (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Lowes Foods, LLC is seeking a front porch attendant to deliver fast, friendly guest service at the store entrance. You will greet guests, help bag orders, and assist with inquiries while maintaining a clean entry area.

Responsibilities include bagging items securely, assisting guests to their vehicles, performing price checks, and cooperating with teammates to ensure a positive shopping experience. This is a customer-focused, active role in a busy retail setting.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift a minimum of 25 lbs. consistently and 50 lbs. occasionally.
• Ability to stand for extended periods.
• Effective communication and customer service skills.

Responsibilities

• Actively greets guests and offers courtesy services.
• Bag guests' orders carefully to prevent damage.
• Assist guests and coworkers to ensure smooth service.
• Help guests by bagging purchases and offering assistance to vehicles.
• Perform price checks as needed.
• Relay guest issues to a supervisor.
• Retrieve carts from the parking lot.
• Keep front end, break room, rest rooms, lobby, and parking lot clean.
• Remove garbage and debris from carts and baskets.
• Fulfill other duties as assigned by management.

Skills

Friendly

Teamwork

Communication

Job description

Overview

To provide the fastest and most pleasant guest service by performing the duties related to the front porch.

Responsibilities

1. Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.

2. Properly bags guests' orders to insure purchases are not damaged.

3. Works well with all co-workers and supervisors.

4. Places guest's purchases in grocery cart or hands bags to the guest and sincerely offers assistance to the guest's vehicle.

5. Performs price checks.

6. Relay guest problems to supervisor.

7. Retrieves carts from parking lot.

8. Cleans front end, break room, rest rooms, lobby, parking lot, etc.

9. Cleans garbage and debris from carts and baskets.

10. Performs all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.

2. Ability to work well with others.

3. Ability to lift a minimum of 25 lbs. consistently and 50 lbs. occasionally.

4. Ability to stand for extended periods of time.

5. Ability to retrieve and push in shopping carts.

6. Ability to bend and lift to load customer orders into cars.

7. Effective communication and customer service skills.

#LI-KG1