Guest Service Clerk PT

Lowes Foods, LLC; Midway (NC); On-site; USD 26,000 - 38,000; Full time

Job summary

Lowes Foods, LLC is seeking a friendly Front Porch Guest Service Associate to greet guests, bag orders, and assist with carts and parking lot duties. This role focuses on delivering fast, pleasant service at the store entrance and front end.

Responsibilities include greeting guests, bagging orders securely, helping customers load groceries into cars, and keeping the front area clean. The ideal candidate communicates well, works with others, and can lift bags and stand for long periods.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift a minimum of 25 lbs consistently and 50 lbs occasionally.
• Ability to stand for extended periods.
• Ability to retrieve and push in shopping carts.
• Ability to bend and lift to load customer orders into cars.
• Effective communication and customer service skills.

Responsibilities

• Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.
• Properly bags guests’ orders to insure purchases are not damaged.
• Works well with all co-workers and supervisors.
• Places guest’s purchases in grocery cart or hands bags to the guest and sincerely offers assistance to the guest’s vehicle.
• Performs price checks.
• Relay guest problems to supervisor.
• Retrieves carts from parking lot.
• Cleans front end, break room, rest rooms, lobby, parking lot, etc.
• Cleans garbage and debris from carts and baskets.
• Performs all other duties as assigned by management.

Skills

Friendly, outgoing personality

Teamwork

Lifting 25-50 lbs

Standing for long periods

Carts handling

Car loading

Customer service skills

Job description

Overview

To provide the fastest and most pleasant guest service by performing the duties related to the front porch.

Responsibilities

• 1. Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.
• 2. Properly bags guests’ orders to insure purchases are not damaged.
• 3. Works well with all co-workers and supervisors.
• 4. Places guest’s purchases in grocery cart or hands bags to the guest and sincerely offers assistance to the guest’s vehicle.
• 5. Performs price checks.
• 6. Relay guest problems to supervisor.
• 7. Retrieves carts from parking lot.
• 8. Cleans front end, break room, rest rooms, lobby, parking lot, etc.
• 9. Cleans garbage and debris from carts and baskets.
• 10. Performs all other duties as assigned by management.

Qualifications

• 1. Friendly, outgoing personality.
• 2. Ability to work well with others.
• 3. Ability to lift a minimum of 25 lbs. consistently and 50 lbs. occasionally.
• 4. Ability to stand for extended periods of time.
• 5. Ability to retrieve and push in shopping carts.
• 6. Ability to bend and lift to load customer orders into cars.
• 7. Effective communication and customer service skills.