Guest Service Clerk PT

Lowes Foods; Hickory (NC); On-site; USD 25,000 - 30,000; Full time

Job summary

A leading grocery retailer is seeking a Guest Service Clerk to provide exceptional service at the front porch. The role involves greeting guests, assisting with their purchases, and maintaining a clean environment. Ideal candidates are friendly, outgoing, and possess strong communication skills. This is an entry-level, full-time position in a dynamic retail setting.

Qualifications

• Ability to lift a minimum of 25 lbs consistently and 50 lbs occasionally.
• Ability to stand for extended periods.

Responsibilities

• Actively communicate with every guest and perform courtesy guidelines.
• Properly bag guests’ orders to ensure purchases are not damaged.
• Clean the front end, break room, restrooms, lobby, parking lot.

Skills

Friendly personality

Communication skills

Customer service skills

Ability to work well with others

Job description

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Overview

To provide the fastest and most pleasant guest service by performing duties related to the front porch.

Responsibilities

• Actively communicate with every guest, including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.
• Properly bag guests’ orders to ensure purchases are not damaged.
• Work well with all co-workers and supervisors.
• Place guests’ purchases in grocery carts or hand bags to the guest and sincerely offer assistance to the guest’s vehicle.
• Perform price checks.
• Relay guest problems to a supervisor.
• Retrieve carts from the parking lot.
• Clean the front end, break room, restrooms, lobby, parking lot, etc.
• Clean garbage and debris from carts and baskets.
• Perform all other duties as assigned by management.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift a minimum of 25 lbs. consistently and 50 lbs. occasionally.
• Ability to stand for extended periods.
• Ability to retrieve and push in shopping carts.
• Ability to bend and lift to load customer orders into cars.
• Effective communication and customer service skills.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Retail Groceries