Guest Service Clerk PT

Lowes Foods, LLC; Hickory, Durham (NC, NC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in providing exceptional guest service. This role focuses on creating a welcoming atmosphere by greeting and assisting customers, ensuring their orders are bagged properly, and maintaining a clean environment. Ideal candidates will possess strong communication skills and a friendly demeanor, making each guest's experience enjoyable. If you're ready to be part of a dynamic team that values customer satisfaction and teamwork, this is the perfect opportunity for you!

Qualifications

• Friendly, outgoing personality with effective communication skills.
• Ability to lift and retrieve shopping carts and assist guests.

Responsibilities

• Provide pleasant guest service and assist with bagging orders.
• Communicate effectively with guests and coworkers.
• Maintain cleanliness of the front end and retrieve carts.

Skills

Customer Service

Communication Skills

Teamwork

Physical Stamina

Job description

Overview

To provide the fastest and most pleasant guest service by performing the duties related to the front porch.

Responsibilities

1. Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.

2. Properly bags guests’ orders to insure purchases are not damaged.

3. Works well with all co-workers and supervisors.

4. Places guest’s purchases in grocery cart or hands bags to the guest and sincerely offers assistance to the guest’s vehicle.

5. Performs price checks.

6. Relay guest problems to supervisor.

7. Retrieves carts from parking lot.

8. Cleans front end, break room, rest rooms, lobby, parking lot, etc.

9. Cleans garbage and debris from carts and baskets.

10. Performs all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.

2. Ability to work well with others.

3. Ability to lift a minimum of 25 lbs. consistently and 50 lbs. occasionally.

4. Ability to stand for extended periods of time.

5. Ability to retrieve and push in shopping carts.

6. Ability to bend and lift to load customer orders into cars.

7. Effective communication and customer service skills.

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