Guest Service Attendant (Valet/Bellman/Doorman) Part-time

Hyatt Hotels Corporation; Chapel Hill (NC); Hybrid; USD 11,000 - 15,000; Part time

Benefits offered by this job

Free room nights after 90 days

401K with company match

Paid Family Bonding Time

Tuition Reimbursement

Employee Stock Purchase Plan

Retail discounts

Job summary

The Carolina Inn in Chapel Hill is seeking an enthusiastic valet attendant for a part-time role. You will welcome guests, assist with loading and unloading, and manage safe parking of customer vehicles while communicating clearly with front desk staff.

The position requires a high school diploma, fluency in English, a clean driving record, and the ability to stand for long periods. Flexible schedule including weekends and holidays is expected.

Qualifications

• High school diploma or equivalent vocational training certificate.
• Compute basic arithmetic.
• Fluency in English both verbally and non-verbally.
• Provide legible communication and directions.
• Clean driving record with no points on Driver's License.
• Calm, organized approach under stress.
• Maintain guest data confidentiality and follow protocol.
• Strong teamwork and cross-department collaboration.
• Ability to lift up to 40 lbs and stand for long periods.
• Flexible schedule including weekends and holidays.

Responsibilities

• Assist guests with loading and unloading and valet parking.
• Relocate guest vehicles to designated locations safely.
• Communicate effectively with hotel guest services.
• Welcome guests and provide basic hotel information.

Skills

Fluency in English

Teamwork

Attention to detail

Customer service

Education

High school diploma

Job description

Destination by Hyatt The Carolina Inn US - NC - Chapel Hill

Transportation

Hourly/Entry Level Employee

Part-time

9.50 Hourly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Valet Attendants welcome and create the first impression upon guest arrival. This may include assisting the passengers during the loading and unloading process. Their primary responsibility is to safely and efficiently relocate guest automobiles to designated parking locations. This role requires precise communication and coordination with the hotel guest services and knowledge of daily events.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

We offer excellent benefits:

• 6 Free room nights after 90 days of service, Discounted and Friends & Family Room Rates upon hire
• 401K with company match
• Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance
• Tuition Reimbursement
• 50% discount in Crossroads20% discount in gift shop (exception: jewelry, UNC items, alcohol)
• Employee Stock Purchase Plan
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• High school graduate or equivalent vocational training certificate.
• Compute basic arithmetic.
• Fluency in English both verbally and non-verbally.
• Provide legible communication and directions
• Clean driving record, must have and maintain a clean record (no points on Driver's License)
• Instill a calm, organized approach when interacting in stressful situations
• Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent data
• Foster and maintain strong, positive relationships with team members across department through communication
• Perform job functions with attention to detail, speed and accuracy
• Prioritize and organize
• Follow directions thoroughly
• Understand guest’s service needs
• Work cohesively with co-workers as part of a team
• Can lift up to 40lbs.
• Able to stand for a long period of time
• Enthusiastically welcome our guests, anticipate their needs and respond, however busy and whatever time of day.
• Escort arriving guests, provide basic hotel information and orientations to the guestrooms park and retrieve guest vehicles in an efficient and prompt matter
• Must be willing to work flexible schedule, including weekends and holidays as needed.
• Pay rate: $9.50/hour (base pay) w/daily tips

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