Guest Service Attendant

Troon; Waterloo (IA); On-site; USD 24,000 - 32,000; Full time

Job summary

Sunnyside Country Club is seeking a Bag Attendant to support golf operations and assist with the bag room and cart barn duties. You will handle bag transport, equipment cleanliness, and setup for daily play and events.

The role requires a friendly, customer-focused demeanor and the ability to work independently, with willingness to work weekends and holidays during peak seasons.

Qualifications

• Knowledge of the game of golf is preferred.
• Friendly personality and ability to work with the public.
• Strong communication and interpersonal skills.
• Strong customer/guest orientation.
• Ability to work independently.

Responsibilities

• Maintain a professional appearance.
• Performs opening procedure for Bag Room & Cart barn.
• Remove golf bag from car and transport to bag racks.
• Cleans golf clubs and carts daily; perform light mechanical work on carts.
• Set up for daily member play, regular tee times, groups and outings.
• Check in/out guest golf equipment; clean guest/rental clubs.
• Keep towels clean and divot sand holders filled.
• Implement and support all course policies and programs communicated by management.
• Perform other duties as assigned by supervisor or manager.

Skills

Knowledge of golf

Friendly personality

Strong communication

Customer orientation

Independent work

Job description

Description

Sunnyside Country Club is excited to announce the exceptional career opportunity of Bag Attendant. As a key member of the property’s golf operations team, the Bag Room Attendant reports directly to the Golf Course Head Professional or Assistant Golf Professional and attends to the golf cart fleet and driving range.

Qualifications, Knowledge and Skill Requirements

• Knowledge of the game of golf preferred
• Must have friendly personality and enjoy working with the public
• Must have strong communication and interpersonal skills
• Must have strong customer/guest orientation
• Must be able to work independently

Responsibilities

• Maintain a professional appearance
• Performs opening procedure for the Bag Room & Cart barn
• Remove golf bag from car and transport them to the bag racks
• Cleans golf clubs and carts daily and performs light mechanical work on carts
• Sets up for daily member play, regular tee times, groups & outings
• Checks in and out guest golf equipment, cleans guest/rental clubs.
• Keeps a fresh supply of clean towels available and keeps divot sand holders filled
• Implement and support all course policies and programs as communicated by management
• Perform other duties as assigned by supervisor or manager

Working Conditions

• While performing the required duties of this job, the employee is regularly required to reach with arms and hands.
• The employee often is required to walk, stand, talk or hear, handle, feel or operate objects.
• The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl.
• The employee must be able to lift and/or move up to 30lbs occasionally.
• Specific vision abilities include close, distance, color, and peripheral vision, and depth perception.
• Noise level is moderately quiet
• Work extended hours during golf and holiday season
• Work weekends and holidays

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.