Guest Service Attendant

Troon; Waterloo (IA); On-site; USD 26,000 - 33,000; Full time

Job summary

Sunnyside Country Club in Waterloo, IA is seeking a Bag Room Attendant to support our golf operations and assist with bag and equipment flow. You will help with opening procedures and prepare carts/driving range for daily member play.

The ideal candidate enjoys interacting with the public, communicates clearly, and can work independently. Golf knowledge is preferred, and the role requires lifting up to 30 lbs and standing for extended periods.

Qualifications

• Knowledge of the game of golf preferred.
• Friendly personality and enjoy working with the public.
• Strong communication and interpersonal skills.
• Strong customer/guest orientation.
• Ability to work independently.

Responsibilities

• Open Bag Room & Cart barn procedures and prep for daily operations.
• Remove golf bags from cars and transport to bag racks.
• Clean golf clubs and carts; perform light cart maintenance.
• Set up for daily member play, tee times, groups and outings.
• Check in/out guest equipment; clean rental clubs and towels.
• Keep towels stocked and divot sand holders filled; enforce course policies.

Skills

Golf knowledge

Guest service

Communication

Customer orientation

Independence

Job description

Description

Sunnyside Country Club is excited to announce the exceptional career opportunity of Bag Attendant. As a key member of the property’s golf operations team, the Bag Room Attendant reports directly to the Golf Course Head Professional or Assistant Golf Professional and attends to the golf cart fleet and driving range.

Qualifications, Knowledge and Skill Requirements:

• Knowledge of the game of golf preferred
• Must have friendly personality and enjoy working with the public
• Must have strong communication and interpersonal skills
• Must have strong customer/guest orientation
• Must be able to work independently

Responsibilities:

• Maintain a professional appearance
• Performs opening procedure for the Bag Room & Cart barn
• Remove golf bag from car and transport them to the bag racks
• Cleans golf clubs and carts daily and performs light mechanical work on carts
• Sets up for daily member play, regular tee times, groups & outings
• Checks in and out guest golf equipment, cleans guest/rental clubs.
• Keeps a fresh supply of clean towels available and keeps divot sand holders filled
• Implement and support all course policies and programs as communicated by management
• Perform other duties as assigned by supervisor or manager

Working Conditions:

• While performing the required duties of this job, the employee is regularly required to reach with arms and hands.
• The employee often is required to walk, stand, talk or hear, handle, feel or operate objects.
• The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl.
• The employee must be able to lift and/or move up to 30lbs occasionally.
• Specific vision abilities include close, distance, color, and peripheral vision, and depth perception.
• Noise level is moderately quiet
• Work extended hours during golf and holiday season
• Work weekends and holidays

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.