Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; American Fork (UT); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Performance bonuses

Training in waxing and sales

Predictable scheduling

Evenings/weekends availability

Free services

Career advancement

Referral bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC in American Fork, UT is hiring in-person as a Guest Services & Sales Associate. Pay ranges from $14.50 to $16.00 per hour with both full-time and part-time options and sales bonuses at 945 W 500 N Suite 102, American Fork, UT 84003.

Greet guests, promote services, educate clients on our exclusive products, and manage front desk tasks while maintaining a clean, energetic spa environment.

Qualifications

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented mindset with a drive to hit targets.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, products, and promotions; sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front desk operations: check-ins/outs, scheduling, confirmations, cash handling, inventory control.
• Maintain a clean, professional, and organized center appearance.

Skills

Sales skills

Guest service

Communication

Interpersonal abilities

Evenings and weekends

Job description

Job Details Job Location: 945 W 500 N Suite 102, American Fork, UT - American Fork, UT 84003 Salary Range: $14.50 - $16.00 Hourly Full-Time & Part-Time Hourly + Sales Bonuses Work Location: In person

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/ promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For:

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses.
• Training in both waxing techniques and sales strategies.
• Predictable scheduling.
• Availability to work evenings and weekends.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our 4 core values.
• Referral Bonus - Generous Incentive to hire all roles!

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